Charles Dickens

The sky was dark and gloomy, the air was damp and raw, the streets were wet and sloppy. The smoke hung sluggishly above the chimney-tops as if it lacked the courage to rise, and the rain came slowly and doggedly down, as if it had not even the spirit to pour.

Have a heart that never hardens, a temper that never tires, a touch that never hurts.

You’ll find us rough, sir, but you’ll find us ready.